The Challenges of a Semiconductor Fab Customer Support Engineer
The chips in your electronics devices go through a complex manufacturing process, which can be split in to three main stages.Wafer fabrication – the growing…
A day in the life of an Implementation and Integration Engineer – Life Sciences
Jack Ogden, an Implementation and Integration Engineer with Beckman Coulter Life Sciences won the most recent ‘European Field Service Hero’ award. https://fieldservicenews.com/european-field-service-awards-2021-winners/ Jack is experienced…
IT Field Service Engineers – who is under most pressure in 2022?
Why are there so many IT Field Service Engineers, and what were the developments and inventions which led to them being needed? We covered this…
IT Field Service Engineers – Part 2
Where did they come from?Part 2 – the digital and programmable past At any minute, 24/7, there are IT Field Service Engineers working on different…
IT Field Service Engineers – where did they come from?
Part 1 – the mechanical and analogue past At any minute, 24/7, there are IT Field Service Engineers working on different types of servers all…
Global travel as a Field or Customer Support Engineer Part 3
About to visit a country for the first time? How can you prepare – part 3If you missed parts 1 and 2, here are the…
Global travel as a Field or Customer Support Engineer – Part 2
About to visit a country for the first time? How can you prepare – part 2? If you missed Part 1, here is a link:…
Global travel as a Field or Support Engineer
About to visit a country for the first time? How can you prepare?Firstly – what to pack?Travel amounts and distances vary hugely for different field…
An Automation Engineer’s Wish List – the top ten
As an Automation Engineer what are the simple things that could be implemented to make your life easier, but really cause problems when they’re missing?Thank…
Where do excellent Field Service Managers come from?
The ideal Field Service Manager is someone with a strong technical background, who is happy to move into managing and to be primarily office based…