Manuel Alberto Valero Uribe – Technical Sales Engineer for Altium PCB design tools
Manuel Alberto Valero Uribe grew up in Mexico, studied Electronic Engineering, speaks four languages and is now living and working in Bavaria in Germany. He…
Tag: customer support
Handling pressure as a field engineer
There are millions of field engineers all over the world working at this exact moment in time. They are in different countries, in different industries,…
Building trust as a Field Engineer and within a Field Engineering Team – a practical toolkit
If you are working in field engineering as well as being technically skilled, you need to be able to build and maintain trust.There are three…
John DeFiore – a Field Applications Engineer for Texas Instruments in California
John DeFiore studied Electrical Engineering and has specialised in power and analogue electronics. He worked as an engineer and manager and is now a Field…
Working remotely as a Global Instrument Support Engineer
Olalekan Ayinde is based in Nigeria. He works for Erba Mannheim as a Global Instrument Support Engineer. He troubleshoots, installs, repairs, and maintains designated equipment…
Digital Printing Engineer working as Head of Technical Support
Navid Raza has experience as a Technical Support Engineer working on the world’s leading brands of large and small format digital printers. He is now…
The Challenges of a Semiconductor Fab Customer Support Engineer
Chip manufacture The chips in your electronics devices go through a complex manufacturing process, which are split in to three main stages.Wafer fabrication – the…
Jack Ogden – A day in the life of an Implementation and Integration Engineer – Life Sciences
Jack Ogden, an Implementation and Integration Engineer with Beckman Coulter Life Sciences won the most recent ‘European Field Service Hero’ award. https://fieldservicenews.com/european-field-service-awards-2021-winners/ Jack is experienced…
What is the profile of a great Service Engineer?
I was thinking about my family, and their personalities and traits, and wondering who amongst them would make a great Service Engineer.After some thought, I…
Twenty skills needed by a Field Service Engineer What are your top 3?
At any time, all over the world, there are field engineers working. They are working in different industries, some remotely, some onsite. Sometimes it’s an…