Meet a passionate new onsemi Field Application Engineer
What is it like to study engineering and then work as an onsemi Field Application Engineer? This article shares one woman’s story. Kavya Vasudevan has a BSc in Electrical, Electronics and Communications Engineering as well as an MSc in Electrical Engineering and IT. After completing her degree in India, she moved to Germany to study further and to work. Kavya is working for onsemi on image sensors and speaks eight languages.
Kavya supporting the demo at onsemi booth at a tradeshow
Professional life of an onsemi Field Application Engineer
Background
Why did you decide to study engineering? Was there a family member or teacher who encouraged you?
Both of my parents are in the education field. My father, Mr Vasudevan, a science professor, has an exceptional ability to teach science and technology. His dedication and enthusiasm inspired me to pursue Engineering. He noticed my growing curiosity, as I often asked him many questions about how gadgets and electronics work, and how automobiles and robots are developed. He encouraged me to follow this passion.
With hindsight, did you have childhood interests or toys which showed that you may be an engineer?
I enjoyed working with robotics kits and dismantling gadgets to explore their inner workings, then putting them back together. These activities sparked my curiosity and sharpened my problem- solving abilities, which are essential for an engineer.
Has there been a particular person (or persons) who inspired you to study engineering/in your early career?
My paternal uncle, my dad’s younger brother, K.R. Krishna Prasad is my greatest inspiration. His remarkable journey from an automotive engineer to the CEO of a renowned company, overcoming countless struggles and challenges, is truly awe-inspiring. Even today, I turn to him to discuss my ideas, work, and struggles, seeking his wisdom on how to navigate various situations. He has taught me that the path to becoming a successful engineer is paved with hard work, patience, and perseverance. His story continues to motivate and inspire me every day to strive for excellence and never give up on my dreams.
Studying and working in another country
Why did you decide to continue your education in another country?
Germany is renowned for its thriving automotive industry. As someone passionate about working in this field, I chose Germany as my destination.
How quickly did you adapt to living, working, and studying in Germany in terms of culture, language,
weather…..?
Managing studies, work, and social life in a new environment was challenging. I developed strong time management skills, set priorities, and made sure to take breaks and practice self-care.
Moving to a new country was initially challenging, with a new language and culture to navigate. I faced some cultural shocks but gradually stepped out of my comfort zone. I met new people, found a part-time job, and balanced my studies with social life. My prior knowledge of the language, thanks to my preparation before moving to Germany, helped me make friends and socialise. Also, I kept in touch with family and friends back home for emotional support and encouragement. This helped me feel more secure and supported as I adjusted to my new environment.
Do you think there were additional challenges in moving as a woman?
Women often face being side lined in male-dominated societies. Fortunately, I haven’t experienced this myself. I’ve maintained a positive attitude through all the challenges I’ve encountered. I believe that a positive mindset can help you navigate difficult situations more effectively. Every challenge we overcome makes us stronger. Supporting each other and sharing experiences can also create a more inclusive and empowering environment for all women
Why would you recommend this to other engineers? What advice would you give them?
I strongly encourage all engineers, particularly women, to maintain a positive mindset and stay confident, prioritise self-care and when needed seek support from others. A positive mindset fosters resilience, making it easier to bounce back from setbacks and see opportunities where others might see obstacles. Building a network of supportive peers and mentors provides invaluable guidance and encouragement.
Joining onsemi as a Field Application Engineer
You joined onsemi and worked on image sensors and ADAS (Advanced Driver-Assistance Systems). Can you describe a typical week within a business unit?
At onsemi, a typical week in the business unit working on image sensors and ADAS involves collaborating with cross-functional teams, attending project meetings, and conducting research and development. Engineers focus on designing, testing, and optimising sensor technologies, while also addressing any technical challenges. Regular updates and reviews ensure the project stays on track, and there is continuous communication with our colleagues from the business unit to align on goals and progress.
How much practical work do you do in the lab?
I rarely need to work in the lab at onsemi when I need to solder or fix wires because I have all the image sensors and demo boards right at my desk. I configure and work with this hardware to develop solutions for customers. Essentially, I set up the necessary hardware and integrate it with the software. My job also involves traveling to customer sites to provide on-field support.
Was all your work in Germany or did you work in different locations while you were training at onsemi?
Most of my training at work took place at onsemi in Munich, Germany, where my colleagues provided me with the necessary education and guidance. During my training phase, I spent a few days in the UK and US for departmental training. My colleagues in onsemi Germany helped educate me on various topics and taught me how to support and work with customers in the field.
How quickly did you gain an understanding of how a business unit works?
It took me a while to fully grasp how an onsemi business unit functions. The training sessions, combined with hands-on experience and support from my colleagues, were essential in helping me understand the various aspects of the business. The mix of formal training and practical, on-the-job learning helped me get up to speed quickly. My manager and team were instrumental in helping me understand the business. I’m grateful for their guidance and the knowledge they shared with me.
Transitioning from Engineer to onsemi Field Application Engineer (FAE)
How quickly did you adjust to the different type and pace of work as an onsemi Field Application Engineer?
Adjusting to the different types and pace of work as an onsemi Field Application Engineer took some time, but the transition was smoother thanks to the support I received. The hands-on experience, combined with guidance from my manager and team, helped me adapt quickly. The dynamic nature of the role, including on-field support and direct customer interactions, was initially challenging but ultimately enhanced my understanding and skills.
What surprised me the most about working as a FAE was the variety and pace of the work. I didn’t expect to be involved in so many different aspects of the projects, from technical problem-solving to direct customer interactions. The dynamic nature of the role, with frequent travel and on-site support, was also a surprise. It was challenging at first, but it ultimately made the job more exciting and rewarding.
Do you think you learned more and developed your skills faster as an FAE?
As an onsemi Field Application Engineer (FAE), I’ve developed a range of specific skills over time, including problem solving skills, communication skills, project management skills, sales skills etc. A significant milestone in my understanding of the business was successfully completing my first on-field support visit to a customer’s site. This experience allowed me to apply what I had learned during my training and see firsthand how our solutions are implemented in real-world scenarios. It was a pivotal moment that deepened my understanding of customer needs and the practical applications of our technology.
How did you balance the travel with maintaining a good work life balance?
Maintaining a well-organised schedule allows me to manage tasks efficiently and minimise stress. I plan my travel and work schedule in advance, ensuring I have time for personal activities and rest. Prioritising healthy eating, and sufficient sleep, keeps me energised and focused. These strategies have been key to maintaining a healthy balance despite the demands of frequent travel.
Typical week in current role as a Field Application Engineer at onsemi
What exactly does your role at onsemi include and what’s your typical week like?
As a Field Application Engineer (FAE), my role combines technical support, customer interaction, and project management. When traveling, I spend the week at customer sites, providing on-site support, troubleshooting, and conducting training sessions when needed. I can also be part of trade shows organised by our company to showcase our products and conduct internal customer meetings.
When not traveling, I work at the office.
A typical work week at the office begins with a team meeting to discuss ongoing projects and priorities, followed by configuring and testing hardware and software at my desk. I focus on remote support for customers, addressing issues via email or video calls, and continue developing and optimising sensor technologies. My week includes attending project meetings, collaborating with cross-functional teams, working on documentation, and preparing for upcoming customer visits. As well, I also conduct internal reviews and updates with the sales teams to ensure all projects are on track and provide remote training sessions for customers if needed.
What is the balance between German and English (language) at work at onsemi?
Working in an American company means English is the primary language, since we work with colleagues globally. But I frequently communicate in German when dealing with customers from the DACH region, especially during site visits. Sometimes, I send and receive emails in German. When I encounter difficulties, my German colleague, Bernd Hofmann, assists me. My manager also arranged for a German teacher, so I spend a few hours each week learning the language. I really enjoy conversing in both German and English.
Do you think working in two languages, (and speaking more than two), makes you a better communicator overall?
Absolutely, working in two languages has significantly improved my communication skills. It helps me convey ideas more clearly and understand different viewpoints. Speaking multiple languages also allows me to connect with a wider range of people and navigate various cultural contexts more effectively. It’s a valuable skill that enhances both my professional and personal interactions.
I have a passion for learning languages. Besides English and German, I have a basic understanding of French (though I stopped lessons to concentrate on German). Additionally, I speak five regional languages from India.
Most challenging part of the job
What do you find most challenging when you are working?
Being an FAE requires balancing technical skills with customer communication, solving complex issues swiftly under pressure, staying updated with rapid tech advancements, managing frequent travel, and handling customers by maintaining positive relationships. This role often involves high pressure situations where quick diagnosis and resolution of technical problems are crucial, especially when critical issues impact customer operations. Managing multiple projects under tight deadlines can become challenging, with travel in addition to that.
What do you do when a problem seems unsolvable? (What is your method for tackling it?)
I stay patient and persistent, understanding that complex problems often need time and multiple attempts to solve. I step back to clear my mind and then break the problem into smaller, manageable parts. I gather all relevant data to ensure I understand the issue from every angle. I also seek advice from colleagues for additional expertise.
Where do the main challenges come from – customers, logistics, or technical issues?
Handling multiple projects while maintaining a positive customer experience under tight deadlines is particularly challenging. Diagnosing and solving complex technical problems, staying updated with rapid technological changes, and ensuring product reliability are challenging tasks too. Additionally, managing customer expectations, dealing with their demands, and maintaining positive relationships, especially when issues arise, can be quite difficult at times.
Working as an FAE
What makes a good FAE? (e.g. mixture of software and hardware knowledge, good communication skills etc.)
A good and successful FAE is a blend of technical expertise in software and hardware with strong communication skills to clearly explain complex concepts. They excel in problem-solving and creativity, ensuring efficient issue resolution. Most importantly, they possess excellent communication skills and a bold attitude to maintain positive relationships with customers.
Customer focus, adaptability to technological changes, effective time management, and strong team collaboration are also essential for success in this role.
The future
What would you like to work on in the future? (or where or in which role)
I envision myself advancing and thriving in the present semiconductor industry. Technologies such as AI, automation, robotics, and ADAS captivate me, and I take pleasure in assisting and working with customers for these applications. I am certain that, no matter where my career journey takes me, I will welcome the challenges and continue to develop.
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