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    Unconscious Bias in Field Engineering

    Have you ever visited a customer site on a service or sales call and got the feeling that you are not who they were expecting?Or…

    Caroline Gregory 11 January 2023
    2 Comments

    Working remotely as a Global Instrument Support Engineer

    Olalekan Ayinde is based in Nigeria. He works for Erba Mannheim as a Global Instrument Support Engineer. He troubleshoots, installs, repairs, and maintains designated equipment…

    Caroline Gregory 31 October 2022
    0 Comments

    Digital Printing Engineer working as Head of Technical Support

    Navid Raza has experience as a Technical Support Engineer working on the world’s leading brands of large and small format digital printers. He is now…

    Caroline Gregory 24 October 2022
    0 Comments

    Starting as a Field Engineer – what’s in your toolkit – part 2

    Following our first article,Starting as a Field Engineer – what’s in your toolkitwe have had more advice from experienced Field Engineers.This time the advice includes…

    Caroline Gregory 17 October 2022
    0 Comments

    Starting as a Field Engineer – what’s in your toolkit

    If you are a new field engineer either starting your first job, or switching into field engineering from another role or industry, you may be…

    Caroline Gregory 14 October 2022
    0 Comments

    The Challenges of a Semiconductor Fab Customer Support Engineer

    Chip manufacture The chips in your electronics devices go through a complex manufacturing process, which are split in to three main stages.Wafer fabrication – the…

    Caroline Gregory 1 July 2022
    0 Comments

    Global travel as a Field or Customer Support Engineer Part 3

    About to visit a country for the first time? How can you prepare – part 3 Following on from our earlier blog articles: Global travel…

    Caroline Gregory 18 June 2022
    0 Comments

    Global travel as a Field or Customer Support Engineer – Part 2

    About to visit a country for the first time? How can you prepare – part 2? If you missed Part 1, here is a link:…

    Caroline Gregory 16 June 2022
    0 Comments

    Global travel as a Field or Support Engineer

    About to visit a country for the first time? How can you prepare?Firstly – what to pack?Travel amounts and distances vary hugely for different field…

    Caroline Gregory 14 June 2022
    0 Comments

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