Handling pressure as a field engineer
There are millions of field engineers all over the world working at this exact moment in time. They are in different countries, in different industries,…
Tag: customer support engineer
Building trust as a Field Engineer and within a Field Engineering Team – a practical toolkit
If you are working in field engineering as well as being technically skilled, you need to be able to build and maintain trust.There are three…
Unconscious Bias in Field Engineering
Have you ever visited a customer site on a service or sales call and got the feeling that you are not who they were expecting?Or…
Working remotely as a Global Instrument Support Engineer
Olalekan Ayinde is based in Nigeria. He works for Erba Mannheim as a Global Instrument Support Engineer. He troubleshoots, installs, repairs, and maintains designated equipment…
Digital Printing Engineer working as Head of Technical Support
Navid Raza has experience as a Technical Support Engineer working on the world’s leading brands of large and small format digital printers. He is now…
Starting as a Field Engineer – what’s in your toolkit – part 2
Following our first article,Starting as a Field Engineer – what’s in your toolkitwe have had more advice from experienced Field Engineers.This time the advice includes…
Starting as a Field Engineer – what’s in your toolkit
If you are a new field engineer either starting your first job, or switching into field engineering from another role or industry, you may be…
The Challenges of a Semiconductor Fab Customer Support Engineer
Chip manufacture The chips in your electronics devices go through a complex manufacturing process, which are split in to three main stages.Wafer fabrication – the…
Global travel as a Field or Customer Support Engineer Part 3
About to visit a country for the first time? How can you prepare – part 3 Following on from our earlier blog articles: Global travel…
Global travel as a Field or Customer Support Engineer – Part 2
About to visit a country for the first time? How can you prepare – part 2? If you missed Part 1, here is a link:…