Seven tips for working with other cultures

Working with other cultures can be a rewarding and positive experience. However, it requires openness, sensitivity, respect, and a desire to keep learning about people and their cultures.
This article looks at seven top tips to help you effectively work with people from different cultures.

One: Always have an open mind

Approach new cultures with an open mind and a willingness to learn. Embrace different ideas, perspectives, and ways of doing things.
Avoid making assumptions or judging cultural differences based on your own cultural lens.
It can be a challenge to balance remaining true to your own beliefs and values, while working with cultures that hold a different hierarchy of values and beliefs.

Two: Develop cultural awareness

Take the time to educate yourself about the cultural norms, values, and practices of the people you will be working with. Learn about their history, language, traditions, and etiquette. This knowledge will help you understand their perspectives and avoid misunderstandings.
In particular think about the following three questions.
Religion – is there anything I need to take account of in terms of meals, days off, dress, behaviours that could cause offence, etc.?
Gender – is there anything to think about here in terms of how I behave and communicate?
Age and seniority – does this person’s culture give particular importance to age or seniority? How important are they, and do I need to appear more respectful?

Age and seniority – does this person’s culture give particular importance to age or seniority? How important are they, and do I need to appear more respectful?

Three: Adapt your communication style

Communication styles can vary significantly across cultures. Be aware of these differences and adapt your communication style accordingly. Use clear and simple language, avoid slang or idioms that may not translate well, and be careful of non-verbal cues such as body language and eye contact, that can mean different things in different cultures.
Listening actively and attentively is crucial when working with other cultures. Give people the space to express themselves and avoid interrupting or imposing your own viewpoints. Show genuine interest and ask clarifying questions to ensure you understand their perspectives accurately.

Four: Build relationships and rapport

Building relationships based on trust and respect is essential when working with other cultures. Take the time to get to know your colleagues or partners on a personal level. Show genuine interest in their lives. You could ask about:
their families and hobbies,
local food,
sports teams they follow,
films or books they like.
These informal conversations will help and strengthen working relationships.

Five: Embrace diversity and respect cultural differences

Recognise and appreciate the diversity which exists. Especially enjoy multicultural teams and the different perspectives and contributions from team members. By creating an inclusive environment, you can tap into the collective wisdom, knowledge, and creativity of the team.
Above all, show respect for the cultural practices and beliefs of others and treat them with dignity.

Six: Be patient and flexible

Working across cultures can sometimes be challenging due to differences in work styles, decision-making processes, and timelines. Cultivate patience and flexibility, as it may take time to adapt to new ways of working. Be willing to compromise and find common ground to achieve shared goals.

Seven: Seek feedback to keep learning

If you are uncertain about cultural norms or expectations, don’t hesitate to seek feedback or clarification from your colleagues or people in your network. They can provide valuable insights and guidance to help you navigate unfamiliar situations.

Conclusion

Remember, working with other cultures is an ongoing learning process. Embrace the opportunity to broaden your horizons, challenge your assumptions, and grow both personally and professionally.