We currently have no specific policy governing the use of EVs by FSEs. However, we do have guidelines regarding cargo capacity which is quite important for the safe carriage of tools and parts, no matter the type of vehicle.
The use of EVs in Field Service is dependent on a number of factors like infrastructure etc but most importantly the individual needs of the FSE. We’ve got a relatively small team in the UK. As such, our FSEs cover large territories so the majority of my colleagues have chosen PHEVs. I, however have the smallest territory, covering South Central so I’ve opted for the Skoda Enyaq iV 80. It’s got a decent size boot and the range is suitable for my needs. I have a charger at home. I do occasionally make longer journeys when I need to utilise public chargers but I try to limit this to reduce cost.