Thanks for this Carl, very interesting.

(Apologies for the delay in replying to you).

Tim

In the US OEM’s have filed lawsuits against 3rd party service providers but these have for the most part been struck down. I know one OEM in the histology sector that doesn’t really have a Field service force and almost completely relies on 3rd party people that they train.

OEM’s generally will not let an FSE lay hands on a piece of equipment…

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