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Luigi Filho replied to the discussion Samsung washing machine warranty conundrum in the forum Consumer and Domestic 4 years ago
Samsung washing machine warranty conundrum
Hope this get solved soon as possible.
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Tim Robertson replied to the discussion Samsung washing machine warranty conundrum in the forum Consumer and Domestic 4 years ago
Samsung washing machine warranty conundrum
Thanks Luigi,
I agree with you.
If a retaining clip comes off then this is a design/manufacturing issue.
So I think Samsung should be concerned about it, and proactive in asking for more information.
We are currently pursuing this through the retailer we bought it from.
Thanks,
Tim
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Luigi Filho replied to the discussion Samsung washing machine warranty conundrum in the forum Consumer and Domestic 4 years ago
Samsung washing machine warranty conundrum
If it’s on warranty, just contact any Samsung Authorised Service provider. If something come off that’s not supposed to come off, it’s a great possibility that is a project error, this type of thing has to be in warranty.
I avoid to fix any stuff that in warranty, even it’s a simple fix, to avoid unnecessary headache. Because once you fix…
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Tim Robertson started the discussion Samsung washing machine warranty conundrum in the forum Consumer and Domestic 4 years ago
Samsung washing machine warranty conundrum
My one year old Samsung washing machine’s, seal retaining clamp has come off. I’m not sure why it came off, or if the door seal is damaged as well.
As it’s under a 5 year warranty we contacted Samsung.
They say the part is a consumable and is not covered under warranty. And have suggested to my wife that we replace it ourselves.
My problem with…
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